Sharing the latest report of February 21, 2019 from Channel 5 in Cleveland -- compiled by news reporter Joe Pagonakis about Resthaven Memory Gardens in Avon, Lorain County, Ohio. :
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In the report we see the Cemetery Complaint Form's cover letter detailing the jurisdiction of the Cemetery Dispute Resolution Commission, which is important to understand because there are limits to their power and role in resolving complaints.
This link is for the Cemetery Complaint Form, October 29, 2018 version, is the latest version.
It is helpful to know in advance the type of information needed to properly complete the form; and thus present the strongest case for a satisfactory resolution of the problem cited for review.