"Families are calling for more cemetery oversight after experiencing issues at local funeral home"
By:
Joe Pagonakis
Joe Pagonakis
Nov 8, 2018
Sharing this follow-up to an earlier news story citing additional customer complaints about Resthaven Memory Gardens' improper and unsatisfactory customer service practices that have caused several families of departed loved ones buried there to seek legal help in order to resolve their issues; or planning re-interment of their loved one to another cemetery in order to have their deceased loved one's remains' treated properly, and find closure for themselves.
News5 Cleveland's investigative reporter, Joe Pagonakis, has researched these complaints quite thoroughly. His interviews of a former cemetery employee and an owner of a large local monument company provides important information that might not be brought to light otherwise.
Here is a link to his original report published online on September 4, 2018
Joe includes a link to one of the Ohio Revised Codes pertaining to cemeteries that provides some details of the most recently passed legislation, effective October 29, 2018 - HB168.:
4767.09 [Effective 10/29/2018] Reasonable maintenance.
